Linkolino Terms of Service

Linkolino Terms of Service Version 3.0, MVP document for legal review before production publication. 1. Platform operator The operator of the Linkolino platform is Datalog Marek Sybilak, ul. Bohaterów Monte Cassino 44, 94-236 Łódź, Poland, NIP: PL7261016185, REGON: 100248984. The same address is the operator's correspondence address unless another delivery address is indicated in the service. Contact with the operator, including general, complaint and legal contact, is handled electronically at contact@linkolino.com. 2. Meaning of these terms These terms define the rules for using Linkolino, including account creation, affiliate program management, click and conversion tracking, commission reporting, settlement records, store integrations and the core responsibilities of merchants, affiliates, agencies and administrators. By using the platform, the user enters into an agreement with the operator for services provided electronically. These terms are made available free of charge before account creation and in a way that allows them to be saved and reproduced. 3. Definitions Platform - the Linkolino system available through the website, user panels, API, scripts, webhooks and integrations. Operator - the entity operating the Linkolino platform. Merchant - an entity operating a store, brand, service or affiliate program. Affiliate - an individual or company promoting a merchant's products or services within an affiliate program. Agency - an entity that may manage programs, clients, affiliates or campaigns on its own behalf or on behalf of a client. Program or campaign - a configuration of affiliate rules, commissions, tracking, validation and settlements for a merchant. Affiliate link - a link or technical identifier that attributes traffic to an affiliate. Click - a registered user visit through an affiliate link. Conversion - a sale, lead or other billable event attributed to a program. Affiliate commission - an amount due to an affiliate under program rules, after validation and subject to returns, cancellations and abuse checks. Linkolino commission - a fee for using the platform, calculated from the affiliate commission or another basis defined in billing settings. External settlement - a model in which the actual payment of affiliate commission is made outside Linkolino by the merchant or agency. Platform payouts - a future or individually enabled model in which Linkolino may participate in paying out funds. Settlement - an evidentiary summary of amounts in the platform. A settlement is not an invoice or payment guarantee unless a document or agreement states otherwise. 4. Services Linkolino provides in particular: - accounts and panels for merchants, affiliates, agencies and administrators, - creation and management of affiliate programs, - generation and handling of affiliate links, - click and conversion tracking, - API, webhooks, scripts and integration documentation, - reports, statistics, statuses and exports, - records of affiliate commissions, - records of Linkolino fees and optional agency fees, - tools for validation, corrections, audit and status handling. 5. Technical requirements Using the platform requires internet access, an up-to-date browser, enabled JavaScript, an active email address and, for some functions, cookies or local storage support. Store integrations require correct implementation of a script, postback, API or plugin. The user must not bypass security measures, interfere with tracking, modify identifiers contrary to the documentation or provide unlawful content. 6. Account and user roles An account may be created by an individual or by a person acting on behalf of a company. The user is responsible for the accuracy of data, protecting account access and the actions of people using their permissions. The merchant is responsible for the legality of the program, rates, promotion terms, products, integration implementation and communication with affiliates within its program. An affiliate may be an individual or a company. An individual may use the platform as an affiliate if they can legally earn income from such activity and settle it according to their tax and social security situation. The affiliate is responsible for the method of promotion, legal compliance of materials, marking advertising content, no spam, no abuse and proper settlement of their income unless mandatory law imposes specific obligations on the entity paying remuneration. An agency may act as program administrator or settlement party only if this results from configuration, agreement or program rules. Access to an agency panel does not automatically mean that the agency assumes the obligation to pay commissions to affiliates. 7. Affiliate programs and program rules Each program may have its own rules, in particular: - affiliate commission rate and model, - commission calculation basis, - cookie lifetime and attribution model, - validation period or holding period, - allowed and prohibited promotion channels, - brand bidding, coupon, brand material and product exclusion rules, - return, cancellation, fraud and correction rules, - minimum thresholds or settlement conditions, - settlement mode: merchant, agency or Linkolino if enabled. The affiliate should read the program rules before joining. The platform may record accepted versions of the rules. 8. Tracking and conversions The platform records clicks, technical identifiers, conversion events and data necessary for attribution and settlements. A conversion may have a validation status and a separate settlement status. A conversion does not automatically create a right to payment. A commission may become ready for settlement only after approval, expiry of the validation period, absence of return or cancellation and fulfilment of program rules. The merchant or agency, if it is the settlement party, may mark a commission as paid outside Linkolino. Linkolino may show such status for record purposes but does not confirm the actual transfer if it does not participate in the payment. 9. Affiliate settlements The default MVP model is external settlement. This means that Linkolino provides a system for recording, validating and reporting commissions, while the actual payment of affiliate commission is the merchant's responsibility. An agency may be the settlement party only if this follows from program rules, configuration, a separate agreement or another explicit arrangement. Linkolino records affiliate commissions but by default does not pay funds to affiliates and does not act as payer of their remuneration. Linkolino does not guarantee payment of commission by the merchant or agency if it does not intermediate the payment. The affiliate should verify program rules, commission status and information about the party responsible for payment. If an affiliate is an individual without business activity, the merchant or agency responsible for payment should ensure a lawful payment basis, settlement documents and performance of tax or social security obligations if required. Linkolino does not assess whether a person may settle income as unregistered business activity, civil-law contract income, other source income or another model. Platform payouts and self-billing may be used only when expressly enabled and described in program rules, documentation or agreement. 10. Linkolino fees and billing Linkolino may charge fees for using the platform. By default, the Linkolino commission is 20% of the affiliate commission unless a different rate is set for the merchant or campaign. The Linkolino commission rate may be determined hierarchically: 1. individual campaign rate, 2. merchant default rate, 3. billing plan, 4. default 20% rate. The Linkolino commission is visible in the merchant panel. If a campaign has an individual rate, the merchant sees the effective rate and its source. By default, the Linkolino fee arises at the payable status, meaning when the conversion is approved and ready for settlement. Other triggers may be configured for individual programs, such as approved, paid_externally or platform_paid. A Linkolino billing settlement is an evidentiary statement of Linkolino fees and optional agency fees. It is not an invoice unless a separate accounting document is issued. Linkolino issues an invoice to the merchant for the due Linkolino commission. The default settlement period is a calendar month. The invoice payment term is 7 days from the invoice issue date unless an individual agreement or billing configuration states otherwise. No minimum amount applies to invoice or settlement issuance. 11. Returns, corrections, rejections and fraud A conversion or commission may be rejected, cancelled or corrected in particular due to return, order cancellation, non-payment, chargeback, duplicate, incorrect attribution, breach of program rules, fraud or tracking manipulation. The platform may keep historical entries and create correction entries instead of deleting history. 12. Prohibited actions In particular, spam, impersonating a merchant or Linkolino, cookie stuffing, fake orders, hidden iframes/pixels, automated or forced traffic, brand bidding without consent, artificial clicks, infringement of third-party rights, promotion of unlawful content and bypassing tracking mechanisms are prohibited. 13. Moderation, blocks and audit Linkolino, the merchant or agency within their permissions may mark conversions for review, open disputes, block settlement, reject conversions or restrict access to a program if there is a justified suspicion of breach of these terms, program rules or law. Key operational decisions may be recorded in audit logs. 14. Store integrations The merchant is responsible for proper implementation of the script, API, webhook or plugin. The merchant should provide data according to the documentation and only to the extent necessary for attribution, validation and settlements. If a program uses a specific commission basis, the integration should provide data needed to calculate it, e.g. gross values, net values, discounts, delivery, taxes, currency, payment status and order status. 15. Data, cookies and privacy Rules for processing personal data, cookies, tracking identifiers and integration data are described in the Privacy Policy. The merchant is responsible for informing its store customers about affiliate tracking, cookies, legal bases and data recipients if required by law. 16. Complaints and contact The user may submit a complaint concerning platform operation electronically to contact@linkolino.com. The complaint should include a description of the issue, account data, event dates and information allowing the case to be investigated. The operator should respond within no more than 14 days unless law or an individual agreement provides another term. 17. Liability Linkolino is a technological and evidentiary tool. It does not guarantee sales, number of clicks, conversions or commission payment by third parties if it does not participate in the payment. The merchant, affiliate and agency are responsible for their own actions, content, configuration, integrations and obligations toward other users. 18. Changes to terms The operator may change these terms in particular due to changes in law, platform features, settlement model, security rules or operator data. Users should be informed of material changes in the manner adopted in the platform. Continued use of the platform after changes enter into force may require acceptance of the new version. 19. Final provisions Polish law applies to matters not regulated in these terms. If the user is a consumer or an individual with statutory special rights, these terms do not limit rights that cannot be excluded or limited by contract.